Shell in San Diego, CA Open now

Reviews about Shell

• ★ ☆ ☆ ☆ ☆

  February 26, 2020, by Amy Colleen
  I used a $50 Shell fundraiser gift card to buy gas. The pump automatically stopped at exactly $49.75, and my tank wasn't full—not even close. Just the sentiment of trying to shortchange or inconvenience people over 25 cents (it was impossible to use the last 25 cents at the pump), is off-putting. This happened to be my make-or-break trip to Shell to test the fundraiser gift card program, and it was a huge fail.
• ★ ☆ ☆ ☆ ☆

  November 03, 2019, by Gabe Films
  Incredible!!! After a regular car wash, I noticed many scratches on my car that were not there before. After talking to the manager, basically he told me that the owner didn't want to talk to me (too busy with his other 8 car washes) and try to come up with some sort of compensation. I've been there for 3 years and they didn't even try to help me with this one time issue. Basically, very good company to take your money but terrible customer service. If you go there, just pray for nothing to happen to your car. Now, I have to repair it myself and my out of pocket cost with my deductible will be $250.00. They could have avoided this bad reviews with a few free car washes but I guess they don't care about their customers nor bad reviews. I hope this review will help other customers to avoid this place as much as they can.
• ★ ☆ ☆ ☆ ☆

  September 28, 2019, by Ramesh Rao
  Terrible service at oil change attached to shell gas station. Rude and extremely aggressively selling of all other services(transmission oil change, air filter, cabin filter, etc) for your car with scare tactics. Extremely high prices as well (94 $ for a Synth oil Change) Never back here again. I would have given it zero stars if possible!